According to our monitoring, the SFTP service has remained stable and file transfers through Integrations / Connectivity are operating normally again.
We are now closing this incident.
Your Sympa Team
Posted Jun 12, 2026 - 16:23 EEST
Monitoring
Dear Customer,
The SFTP service has recovered and is currently available again.
The service was unavailable today between 11:51 and 12:08 EEST, which may have affected incoming and outgoing file transfers through Integrations / Connectivity during that time.
Integrations are expected to continue from where they left off now that the service is available again.
Our team is monitoring the service to confirm continued stability before closing the incident.
Your Sympa Team
Posted Jun 12, 2026 - 12:57 EEST
Investigating
Dear Customer,
We are currently experiencing issues with our SFTP servers.
This may affect incoming and outgoing file transfers through Integrations / Connectivity, including CSV files and other automated file exchanges.
Our team is investigating the issue and working to restore normal service as soon as possible.
We will provide further updates as soon as more information is available.