Sympa Status

All Systems Operational

System availability Operational

Reporting Operational

Authentication Operational

Integrations Operational

Esign Operational

Support Functions Operational

Phone Support Operational

Ticketing Operational

Knowledgebase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Sympa response speed

Fetching

Sympa page load time (for 95% of users)

Fetching

Past Incidents

Apr 8, 2026

No incidents reported today.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

Performance Degradation - Delays in Reporting Data Updates

Resolved - The delays affecting reporting data updates have now been fully resolved.

System performance has returned to normal, and new or updated data is appearing in reports as expected.

We will continue to monitor to ensure stability, but no further impact is expected.

Thank you for your patience.

Your Sympa Team
Apr 1, 13:00 EEST

Monitoring - Dear Customer,

A fix has now been deployed to address the delays in reporting data updates.

We are currently monitoring the situation as performance stabilizes. While improvements should already be visible, it may take several hours for the system to return fully to normal.

During this time, you may still experience delays in data appearing in reports after updates are made.

We will continue to monitor closely and provide further updates.

Your Sympa Team
Apr 1, 11:37 EEST

Identified - We are currently experiencing delays in data appearing in reporting after updates are made in Sympa (for example, when adding new employees or modifying existing data).

At the moment, updates may take several minutes, and in some cases up to approximately one hour, to be reflected in reports.

The system is otherwise operating normally, and no data is being lost.

Our team has identified the root cause and is currently deploying a fix to restore normal performance.

We will provide updates as the deployment progresses.

Your Sympa Team
Apr 1, 10:57 EEST

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.