All Systems Operational

System availability Operational
Reporting Operational
Authentication Operational
Integrations Operational
Esign Operational
Support Functions Operational
Phone Support Operational
Ticketing Operational
Knowledgebase Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Sympa response speed
Fetching
Sympa page load time (for 95% of users)
Fetching

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Integration service update on Week 34 - 2026
Completed - The scheduled maintenance has been completed.
Aug 18, 16:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:00 EEST
Scheduled - Dear Customer,

We would like to inform you about a scheduled maintenance window for our integration service on Tuesday, 18 August 2026, from 12:00 to 16:00 EEST.

During this maintenance window, we will carry out routine security and platform updates to support the reliability, stability, and security of the service.

In addition, we will deploy the following improvement:

Improved integration performance when a Datacard Code is used as an identifier. This improvement is especially relevant for integrations sending sequential PATCH or POST requests targeting the same Datacard.

No customer impact is expected, and no disruptions to integrations or connectivity flows are expected.

Our team will closely monitor the service throughout and after the maintenance window to ensure everything continues to operate as expected.

Your Sympa Team
Aug 11, 09:56 EEST

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

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