Major outage

Incident Report for Sympa

Postmortem

What happened

  • CDN problems caused customers not being able to login.

Why it happened

  • Azure related issue, detected.

What we did

  • A fix planned that will solve these issues in the future. This cdn issue is already known in our frontend team.
Posted Apr 13, 2026 - 15:20 EEST

Resolved

The issue that may have impacted Sympa has now been resolved. All services should be fully accessible. If you continue to experience any problems, please contact our support service. Thank you for your patience.
Posted Feb 04, 2026 - 16:10 EET

Update

We are continuing to work on a fix for this issue.
Posted Feb 04, 2026 - 16:05 EET

Identified

We have identified an issue that may have impacted Sympa. We are working to resolve the problem and will provide an update when it is confirmed to be fully resolved.
Posted Feb 04, 2026 - 16:05 EET
This incident affected: System availability.