Sympa Status

All Systems Operational

System availability Operational

Reporting Operational

Authentication Operational

Integrations Operational

Esign Operational

Support Functions Operational

Phone Support Operational

Ticketing Operational

Knowledgebase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web response time

Fetching

Apdex

Fetching

Past Incidents

Nov 14, 2025

No incidents reported today.

Nov 13, 2025

Resolved - This incident has been resolved.
Nov 13, 19:02 EET

Update - We are continuing to work on a fix for this issue.
Nov 13, 19:01 EET

Update - We are continuing to work on a fix for this issue.
Nov 13, 18:42 EET

Identified - We have identified a login issue in the system and we are working on fixing the issue.
Nov 13, 18:32 EET

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

Access control issue causing limited visibility in the system

Resolved - The issue has been fully resolved. System visibility and access are now working as expected.

Thank you for your patience while we implemented the fix.

Your Sympa Team
Nov 6, 20:11 EET

Monitoring - The fix has been deployed to production, and visibility within the system has been restored. We’re monitoring closely to ensure everything is working as expected.

Your Sympa Team
Nov 6, 18:38 EET

Update - We’re continuing work on the fix for the access control issue. Final testing is underway before deployment, which may take a few more hours.
The fix requires careful validation to ensure a safe and complete resolution.
Thank you for your patience and understanding while we complete this work.
Nov 6, 14:57 EET

Identified - We’ve identified an issue with a recent change to our access control logic. Some users can log in successfully but are unable to view data or resources they normally have access to. Our team is actively implementing a fix to restore full visibility and access as soon as possible.

Your Sympa Team
Nov 6, 10:51 EET

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.