Sympa Status

All Systems Operational

System availability Operational

Reporting Operational

Authentication Operational

Integrations Operational

Esign Operational

Support Functions Operational

Phone Support Operational

Ticketing Operational

Knowledgebase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web response time

Fetching

Apdex

Fetching

Past Incidents

Dec 16, 2025

No incidents reported today.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

Our support portal is not working due to Cloudflare issues

Resolved - Dear Customer,

Our services are now fully operational again, so we are closing this incident on our side.

Thank you for your patience.

Your Sympa Team
Dec 5, 11:40 EET

Monitoring - Quick update; Cloudflare is already working with the issue according to their statuspage:
https://www.cloudflarestatus.com/

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Cloudflare System Status
Cloudflare Dashboard and Cloudflare API service issues
Investigating - Cloudflare is investigating issues with Cloudflare Dashboard and related APIs.

These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.

Customers using the Dashboard / Cloudflare APIs are impacted as requests might fail and/or errors may be displayed.
Dec 05, 2025 - 08:56 UTC
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Your Sympa Team
Dec 5, 11:17 EET

Identified - Dear customer,

We are currently experiencing a major outage with Cloudflare that is also affecting our support systems, including the knowledge base and ticketing. Our team is monitoring the situation closely. We will notify you as soon as the issue has been resolved.

Error message:
"500 Internal Server Error
Cloudflare"

Thank you for your patience,
Your Sympa Team
Dec 5, 10:55 EET

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.