Sympa Status

All Systems Operational

System availability Operational

Reporting Operational

Authentication Operational

Integrations Operational

Esign Operational

Support Functions Operational

Phone Support Operational

Ticketing Operational

Knowledgebase Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web response time

Fetching

Apdex

Fetching

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Incident: e-signing(VismaSign) impacted due to third-party provider issue

Postmortem - Read details
Mar 25, 17:42 EET

Resolved - The issue has been resolved and VismaSign should now be fully functional.
Mar 25, 15:38 EET

Monitoring - We've solved the issue together with the 3rd party and necessary changes have been deployed to production systems yesterday afternoon.

We're still monitoring the situation.
Mar 25, 13:10 EET

Update - The issue is identified to affect only VismaSign and the problem is on the Visma side. We have notified the provider and we are monitoring for updates on their side.
Mar 24, 17:15 EET

Update - We are continuing to work on a fix for this issue.
Mar 24, 17:14 EET

Identified - We are currently experiencing issues with the e-signing functionality, which is being impacted by a disruption with our third-party provider. Our team is actively monitoring the situation and working with the provider to restore full service as quickly as possible.

We will continue to provide updates as we receive more information. Thank you for your patience.
Mar 24, 12:44 EET

Mar 24, 2025

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Issue with Saving Data

Postmortem - Read details
Mar 21, 16:24 EET

Resolved - We've identified the cause of the issue affecting data saving in the system. It was due to an operation which impacted the ability to save data. The problem has now been solved, and the system is functioning normally again. We appreciate your patience during this time.
Mar 21, 13:00 EET

Identified - We are currently investigating an issue where some users may experience problems saving data in the system. Our team is actively working to identify the cause and implement a fix. We will provide an update as soon as we have more information. Thank you for your patience.
Mar 21, 12:43 EET

Mar 20, 2025

No incidents reported.